Returns & Refunds


If you change your mind on your purchase, you have 30 days to return it for a refund subject to the exclusions outlined below…

All goods must be unused, in a saleable condition and in their original packaging.

There are some exclusions to our returns policy, which are detailed below (unless faulty or not as described):

We are unable to accept products that have been unsealed and are not in our original packaging.

All returned items must be securely packaged in a sealed box with any original protection included. We reserve the right to refuse the return of any items which have been damaged in return transit due to insufficient packaging.

We recommend you take photographs of the product being returned and, if using your own courier please ensure your return is tracked and the contents insured.

Returned items will be checked to ensure they meet the terms set out policy. Please note if your return items do not comply with our policy, we will be unable to process a full refund. We will contact you in such circumstances.

All refunds will be issued within 3-5 working days of arrival at our factory.

Please send returns to:

Campbells Plastics/UK Canopies
6 Robinson Close,                                    
Telford Way Industrial Estate, Kettering,
NN16 8PU